At Naxtream, we strive to provide a high-quality IPTV experience. Due to the nature of digital products, we do not offer full refunds once your subscription has been activated.

Eligibility for Refund:

• If you did not receive your credentials within 24 hours.
• If the service does not work at all, and our support team cannot resolve the issue.
• You must report the issue within 48 hours of purchase.

Non-refundable Situations:

• You changed your mind after purchase.
• Your device is not compatible or your internet connection is unstable.
• You failed to follow installation instructions provided.

For eligible refunds, please contact: [email protected]